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Compare Smartsheet vs Backlog

What is better Smartsheet or Backlog? You can use our scoring system to give you a general idea which Collaboration Software product is better for your business. For overall product quality, Smartsheet attained 9.4 points, while Backlog gained 9.0 points. At the same time, for user satisfaction, Smartsheet scored 99%, while Backlog scored 98%.

Specifics of their unique elements, tools, supported platforms, customer support, etc. are provided below to give you a more versatile comparison. Remember to choose only the functions that you need so as not to waste cash for features that are unnecessary.

At the moment, the leading products in our Project Management Software category are: Smartsheet, monday.com, Wrike.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $14

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Dashboards
  • Calendar View
  • Card View
  • Gantt View
  • Attach Files
  • Portals
  • Reminders
  • Mobile App
  • Forms
  • Update Requests
  • Alerts and Automated Actions
  • Sharing
  • Activity Log
  • Filters
  • Cell Linking
  • Resource Manaagement
  • Reports
  • Filters
  • Export, Email and Print
  • Admin Tools
  • API
  • Custom Branding
  • Formulas

Pricing Info

Smartsheet offers 3 pricing packages:

Individual Plan – $14/user/month (billed annually)

  • Email support
  • Free collaborators
  • 10 sheets
  • 5 reports and 1 dashboard
  • Mobile included

Business Plan – $25/user/month (billed annually)

  • Email + phone support
  • Unlimited free collaborators
  • Sheets – 100/user
  • Unlimited reports and dashboards
  • Mobile included

Enterprise Plan – customized (contact the vendor for a quote)

  • Email + phone support
  • Unlimited free collaborators
  • Unlimited sheets
  • Unlimited reports and dashboards
  • Mobile included

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Behr Pro, Quirky, Colliers International, South Water Signs

Integrations

Smartsheet integrates with the following business systems and applications:

  • Smartsheet for Android
  • Dropbox
  • App Guru
  • AppSheet
  • Azuqua
  • Backup Tool
  • Bitium
  • Box
  • Quip
  • Centrify
  • Data Tracker
  • DocuSign
  • Easy Insight
  • Egnyte
  • Evernote
  • Git Hook
  • Gmail
  • Google Apps
  • Google Calendar
  • Google Chrome App
  • Smartsheet Merge for Google Docs
  • Google Drive
  • Smartsheet Sync for Google Forms
  • Google Hangouts
  • Harvest
  • iCal Calendar Sync
  • Smartsheet for iPhone and iPad
  • Klipfolio, Smartsheet Live Data Connector
  • MailChimp
  • Maps
  • Marketo
  • Medium
  • Microsoft Azure AD
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Power BI
  • Skype for Business
  • Office Timeline
  • Okta
  • OneLogin
  • ServiceNow
  • PingOne
  • Qlik
  • Salesforce
  • Tableau
  • Tibco Spotfire
  • Tools4ever
  • VMware Horizon
  • Zapier
  • 123ContactForm
  • Calendar Application
  • Status View Application
  • Slemma
  • CData Drivers
  • Smartsheet for Jira
  • Meisterplan

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Smartsheet.com is an award-winning, enterprise SaaS collaboration solution for organizations, offering an innovative approach to collaborating on any project or process.

Company Email

Contact No.

Company's Address

10500 NE 8th St, Suite 1300
Bellevue, WA 98004-4357
USA

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $35

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Project Management
  • Track Project Progress
  • Task Management
  • Tasks into Subtasks
  • Prioritization
  • Work Requests
  • Gantt Chartts
  • Burndown Charts
  • Git GRaph
  • Wikis
  • Collaborate on Code
  • Team Collaboration
  • Prioritization
  • Version Control
  • File Sharing
  • Bug Tracking
  • Milestones
  • Custom Fields
  • Notifications
  • Private Repositories

Pricing Info

Backlog offers several SMB and enterprise pricing plans for users to choose from:

Backlog Free Plan $0/month

  • Free Forever
  • Up to 10 Users
  • 1 Project
  • 100 MB Total Storage

Backlog Starter Plan – $35/month or $350/year

  • Up to 30 Users
  • 5 Projects
  • 1 GB Total Storage

Backlog Standard Plan – $100/month or $1,000/year

  • Unlimited Users
  • 100 Projects
  • 30 GB Total Storage

Backlog Premium Plan – $175/month or $1,750/year

  • Unlimited Users
  • Unlimited Projects
  • 100 GB Total Storage

Backlog Enterprise Plan $1,200 to $8,500/year

  • 20 to 300 users
  • Unlimited projects
  • Unlimited storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

OMRON, SoftBank Robotics, Weblio

Integrations

Backlog support the following integrations:

  • Slack 
  • Jenkins
  • Google sheets
  • Import from Jira and Redmine
  • Cacoo
  • Typetalk
  • iCal

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A project management solution for developers and their non-technical teams, offering its task tracking and code collaboration tools.

Company Email

Contact No.

Company's Address

1 Chome-8-6 Daimyo, Chuo Ward,
Fukuoka, Fukuoka Prefecture 810-0041,
Japan

You shouldn’t count on only a wide array of useful tools and adjustable pricing packages from a popular Collaboration Software. Almost as significant as key features is a top-notch customer support. You want to make sure that when you have any questions about Smartsheet or Backlog, or you face some problems, or maybe you’ll need to request a certain revision or functionality useful to your company you can rely on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are provided. It’s also a big plus if you are able to enjoy personal training or at the very least a knowledge base you can use.

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