What is better getReply or Salesforce Service Cloud? Purchasing the suitable Customer Support Software product is as easy as comparing the strong and poor characteristics and terms offered by getReply and Salesforce Service Cloud. Here you can also match their general scores: 6.0 for getReply vs. 9.6 for Salesforce Service Cloud. Or you can look at their general user satisfaction rating, 100% for getReply vs. 97% for Salesforce Service Cloud.
We suggest that you take some time to examine their specific functions and determine which one is the better option for your organization. What’s more don’t forget to factor in your company’s or industry’s special circumstances, for example, a multilingual software for a global company or a mobile platform to help you work away from your office.
We know that not all businesses have the time to examine a wide range of various products, so we created a list of recommendations that you may find useful. Our top choices for the Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
All the data, details and statistics that we provided in this comparison were taken from official company websites, marketing materials available online, real-life experience from real customers as well as our personal everyday use of each service by an expert. We put a lot of effort to thoroughly analyze each solution, so we not only analyze it ourselves, but we also correlate our observations with experiences of other members from the SaaS community.
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