What is better EVA Netmodeler or Support Hero? If you want to have a easy way to find out which Knowledge Management Software product is better, our proprietary system gives EVA Netmodeler a score of 6.7 and Support Hero a score of 7.7 for total quality and performance. Moreover, EVA Netmodeler is rated at N/A%, while Support Hero is rated N/A% for their user satisfaction level.
You can also assess their product details, such as modules, tools, options, plans, pricing, and others. Check if the application lets you to customize some of its workflows to ensure the app fits your own business procedures.
In the event you need to quickly find the optimal Knowledge Management Software according to our review team we advise you check out the following products: ServiceNow Knowledge Management, Zendesk, Zendesk.
EVA Netmodeler offers a single enterprise pricing plan which allows you to either deploy it as a SaaS solution in the cloud or as an in-house tool hosted on your own server. The plan is available through a monthly subscription, and the pricing varies depending on the number of named users within your organization. You also have the option to purchase a peconfigured applied solution tailored to your own professional or business needs. Training and professional services are available as well. Here are the details:
Software Base Licenses
Software As A Service Option
Starts at $100/named user/mo.
Using EVA Netmodeler’s cloud-based deployment (Software as a Service) option means you don’t need to worry about configuring tools, system administration and maintenance, updates, security or technical infrastructure.
The setup costs and support are bundled, so there is one simple monthly charge.
Graphical Modelling is done via a cross-platform desktop application available for Windows, Mac, and Linux environments.
In-House Hosted Option
Starts at $100/named user/mo.
If you prefer, or are legally obliged to, you can host EVA Netmodeler on your own in-house server. In this case you need only commodity infrastructure (including web server, operating system and database).
The License Includes:
Full Platform Capability, including Web Front-ends, Standard Views and Graphical Modeller
Free Admin User Account
10 Read Only Users
Product Support – Only Installation and Errors, Not Usage
Online Documentation
Hosting
Daily Backups at Repository / Directory Level
Security Certificate
Applied Solutions (Optional)
Applied Solutions jump-start and accelerate value delivery from your modelling, analysis and knowledge management initiatives. Rather than starting from scratch, you have the option to acquire pre-configured solutions.
Help is available to get your Modelling, Analysis and Knowledge Management initiatives underway.
Please inquire about rates and availability of seasoned professionals from Inspired to provide support in the following areas:
Meta Model Design
Data Import/ Export
Model Type and Notation Design
Custom View Development
System Integration
Training (Optional)
Training courses are available to assist with basic use, modelling, meta modelling and notation design, system and user administration and advanced topics such as API development and integration.
EVA Netmodeler integrates with the other software solutions from Inspired.org which include the following:
TOGAF
Inspired Enterprise Architecture
Inspired Business Architecture
Inspired ApplicationArchitecture
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Information Systems Audit and Control Association (ISACA), Dr Anthony Atala - Wake Forest Institute for Regenerative Medicing, Proctor Gamble
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A versatile and flexible knowledge management and reporting, analytics, and modelling platform used by various business professionals to easily gather data and information from spreadsheets and other sources, generate rich and flexible graphical visualizations of information concepts and interdependencies, and accelerate the process of sharing business insights with their colleagues and stakeholders.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
Almost as crucial as features and customer support level are pricing plans provided by EVA Netmodeler and Support Hero. Although cost should not be a deciding factor it’s without a doubt an important thing to think about. You should try to find a flexible pricing package that can be matched with your business size and effortlessly scaled up when your business expands. Be sure that you don’t choose plans that include complex tools that you won’t use and always try to get in touch with the vendor directly as big companies can frequently benefit from more affordable prices. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to spend any money and offers a practical overview of what it feels like to work with EVA Netmodeler and Support Hero.
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