ManageEngine ServiceDesk Plus

NOAWARDS
YET
Pricing:
By quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Asset Inventory Management
- Multiple Parameters Organization
- Inventory Tracking
- Customizable Asset Fields
- Parent-Child Relations Support
- Linked Assets Support
- Multiple Assets Kits Tracking
- Assembled Assets Building
- Standard & Custom Searches
- Contracts & Images Storage
- Configurable Out-of-Box Workflows
- Asset Chain Tracking
- Property Pass & Hand Receipt Generation
- Maintenance Schedules & Work Orders
- Barcodes Support
- RFID Tags Support
- Low Energy Bluetooth Tags Support
- Standard & Custom Reports
- Integrations
Pricing Info
Pricing Info
eQuip! Enterprise Asset Management System has four enterprise pricing option for SaaS, cloud-hosted, and on-premises deployment. The varying asset tiers and pricing models are outlined below for you to find one that is most suitable for your organization.
eQuip! Software as a Service – request enterprise pricing/annual subscription
- 5,000 Assets
- 7,500 Assets
- 15,000 Assets
- 25,000 Assets
- Unlimited Assets
- Form-Based Authentication
- Single Sign-On with VPN (optional)
- Firewall Protection
- Collocation by Virtual Servers
- Virtual Private Connection to Virtual Backup Servers
- Shared Servers
- Up to 100 Concurrent Users
eQuip! with Managed Hosting – Basic – request enterprise pricing/one-off payment
- 25,000 Assets
- 100,000 Assets
- 250,000 Assets
- Unlimited Assets
- Form-Based Authentication
- Single Sign-On with VPN (optional)
- Firewall Protection
- Collocation by Virtual Servers
- Virtual Private Connection to Virtual Backup Servers
- Hourly Database Backups
- Dedicated Virtual Server
- Up to 100 Concurrent Users
eQuip! with Managed Hosting – Single Tenant – request enterprise pricing/one-off payment
- 25,000 Assets
- 100,000 Assets
- 250,000 Assets
- Unlimited Assets
- Form-Based Authentication
- Single Sign-On with VPN (optional)
- Firewall Protection
- Encrypted Active & At Rest Data
- Virtual Applications & Databases
- Instant Failover Support
- FEDRAMP Certified Cloud
- Multiple Virtual Servers
- 450-10,000 Concurrent Users
eQuip! without Managed Hosting – request enterprise pricing/one-off payment
- 25,000 Assets
- 100,000 Assets
- 250,000 Assets
- Unlimited Assets
The hosted versions of eQuip! require an annual fee for software maintenance and support.
Integrations
Integrations
eQuip! Enterprise Asset Management System is able to integrate with ERP systems and IT discovery software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cost-effective and full-featured enterprise asset management software.
Company Email
sales@e-isg.com
Contact No.
Company's Address
E-ISG Asset Intelligence
3500 Boston St., Suite 316
Baltimore, MD
USA
eQuip! Enterprise Asset Management System Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi language support coupled with smooth API integration
- Solid Knowledge Base
- Self Service Portal with password security
- Modifiable help desk system
- Service Level Agreements
- Flexible ticket management
- Mobile support compatibility with iPhone, iPad, and Android apps
- Multiple channel support
- Flexible out-of-the-box integrations with 3rd party apps
- Easy & effective asset management
- Effective incident and problem management
Pricing Info
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
- Cloud
- starts from $10/tech/month billed annually or $12/month billed monthly
- Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
- On-Premise
- starts from $120/tech billed annually
- Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
- Cloud
- starts from $21/tech/month billed annually or $23/month billed monthly
- starts from $45/month or $495/year – 2 techs and 250 nodes
- On-Premise
- starts from $248/tech billed annually
- starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
- Cloud
- starts from $50/tech/month billed annually or $58/month billed monthly
- starts from $115/month or $1,195/year – 2 techs and 250 nodes
- On-Premise
- starts from $598/tech billed annually
- starts from $1,195/year – 2 techs and 250 nodes
Add-ons
- Service Catalog – $1,195/year available for Standard and Professional plans
- Problem Management – $1,195/year available for the Professional plan only
- Project Management – $1,195/year available for Standard and Professional plans
Integrations
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
- Social IT
- WAN RTT Monitor
- 3D Datacenter Floor
- Cisco
Plug-Ins
- Oracle
- Sybase
- NCM
- Cassandra
- Windows Azure
- NetFlow
- SAP
- Websphere
- Amazon
- Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Company Email
support@servicedeskplus.com
Contact No.
Company's Address
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
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No IT Asset Management Software will be able to cover all the requirements of a specific team. While core functionalities of eQuip! Enterprise Asset Management System and ManageEngine ServiceDesk Plus are important you should also thoroughly study the integrations supported by each solution. Very often you will already be working with various kinds of SaaS software in your company and it’s definitely better to choose services that integrate well with one another. If you do that you can be certain of a smooth exchange of data between your teams and apps, which can considerably reduce time spent on migrating between one app and the next.
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