What is better eQuip! Enterprise Asset Management System or Jira Service Desk? Getting the perfect IT Asset Management Software product is all about cross-checking various solutions and identifying the top program for your specific needs. Our exclusive algorythm will give you a quick look at the general rating of eQuip! Enterprise Asset Management System and Jira Service Desk. For overall quality and performance, eQuip! Enterprise Asset Management System scored 7.5, while Jira Service Desk scored 9.0. On the other hand, for user satisfaction, eQuip! Enterprise Asset Management System earned 100%, while Jira Service Desk earned 96%.
Below it's also possible to look at their characteristics, terms, plans, etc. to see which application will be more suitable for your situation. An important aspect to evaluate is if the application allows you to toggle on/off restrictions on various types of users to limit the exposure of any sensitive corporate data.
At the moment, the leading solutions in our IT Asset Management Software category are: monday.com, Salesforce Service Cloud, ServiceNow Asset Management.
eQuip! Enterprise Asset Management System has four enterprise pricing option for SaaS, cloud-hosted, and on-premises deployment. The varying asset tiers and pricing models are outlined below for you to find one that is most suitable for your organization.
eQuip! Software as a Service – request enterprise pricing/annual subscription
5,000 Assets
7,500 Assets
15,000 Assets
25,000 Assets
Unlimited Assets
Form-Based Authentication
Single Sign-On with VPN (optional)
Firewall Protection
Collocation by Virtual Servers
Virtual Private Connection to Virtual Backup Servers
Jira Service Desk offers different pricing plans depending on your deployment preferences. For their cloud packages, they offer three packages based on the features you require. They also offer per-agent pricing that you can learn more about using their price calculator on their website. Meanwhile, they only offer two self-managed plans that are priced based on where you want to host your data.
Cloud – Free
Up to 3 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
2GB file storage
Community Support
Cloud – Standard ($20/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
250GB Storage
Local Business Hours Support
Cloud – Premium ($40/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
9% uptime SLA
Unlimited Storage
24/7 Premium Support
Self-managed – Server (one-time payment starting at $10 for 3 agents)
Complete control of your environment
A single server deployment
Perpetual license + free year of maintenance
Self-managed – Data Center (starting at $13,200/year for 50 agents)
Jira Service Desk can integrate with 900+ apps from the Atlassian Marketplace including the following:
Jira Software
Slack
HipChat
Google
Confluence
Trello
Tasktop Sync
HappyFox
JEMH
ERPM
Zendesk
Insight
Freshservice
Bomgar
Kelverion
Zephyr
Salesforce
Gliffy
GitHub
Balsamiq
Azuqua
Amity
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Daily Telegraph, Twitter, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.
In case you continue having second thoughts about which software will perform best for your company it may be a sensible idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular a given app is and how wide is its online presence. For example, in case of Facebook eQuip! Enterprise Asset Management System has 44 likes on their official profile while Jira Service Desk profile is liked by 282041 users.
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