What is better eQuip! Enterprise Asset Management System or Jira Service Desk? We are here to streamline the cumbersome process of assessing IT Asset Management Software products for you. In particular, on this page you can examine the overall performance of eQuip! Enterprise Asset Management System (7.5) and contrast it with the overall performance of Jira Service Desk (9.0). You can also match their overall user satisfaction rating: eQuip! Enterprise Asset Management System (100%) vs. Jira Service Desk (96%).
Furthermore, study their capabilities in detail to find out which product can better tackle your company’s needs. Generally, any business app has to let you to immediately view the big picture, at the same time offering you immediate access to the details.
We did our best to review all popular IT Asset Management Software solutions that you can find out there, but among them these three caught our special attention: ServiceNow Asset Management, monday.com, Salesforce Service Cloud.
eQuip! Enterprise Asset Management System has four enterprise pricing option for SaaS, cloud-hosted, and on-premises deployment. The varying asset tiers and pricing models are outlined below for you to find one that is most suitable for your organization.
eQuip! Software as a Service – request enterprise pricing/annual subscription
5,000 Assets
7,500 Assets
15,000 Assets
25,000 Assets
Unlimited Assets
Form-Based Authentication
Single Sign-On with VPN (optional)
Firewall Protection
Collocation by Virtual Servers
Virtual Private Connection to Virtual Backup Servers
Jira Service Desk offers different pricing plans depending on your deployment preferences. For their cloud packages, they offer three packages based on the features you require. They also offer per-agent pricing that you can learn more about using their price calculator on their website. Meanwhile, they only offer two self-managed plans that are priced based on where you want to host your data.
Cloud – Free
Up to 3 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
2GB file storage
Community Support
Cloud – Standard ($20/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
250GB Storage
Local Business Hours Support
Cloud – Premium ($40/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
9% uptime SLA
Unlimited Storage
24/7 Premium Support
Self-managed – Server (one-time payment starting at $10 for 3 agents)
Complete control of your environment
A single server deployment
Perpetual license + free year of maintenance
Self-managed – Data Center (starting at $13,200/year for 50 agents)
Jira Service Desk can integrate with 900+ apps from the Atlassian Marketplace including the following:
Jira Software
Slack
HipChat
Google
Confluence
Trello
Tasktop Sync
HappyFox
JEMH
ERPM
Zendesk
Insight
Freshservice
Bomgar
Kelverion
Zephyr
Salesforce
Gliffy
GitHub
Balsamiq
Azuqua
Amity
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Daily Telegraph, Twitter, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.
When you choose a app that you believe will work best for your team you shouldn’t simply focus on what reviewers have to say about it. In many cases personal experience with the software may change, depending on your own preferences and needs. That’s why in our reviews we also provide our User Satisfaction Rating for every service to give you a reliable overview of how actual users of eQuip! Enterprise Asset Management System and Jira Service Desk rate their contact with the software. Our system is based on advanced analysis of product appearances on other websites, social networks and blogs, so you are going to receive a complete and reliable picture of what other people think about each product. In this example eQuip! Enterprise Asset Management System has a total satisfaction rating at 100% while for Jira Service Desk 96% of people express they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
