Freshservice

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Pricing:
By quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Asset Inventory Management
- Multiple Parameters Organization
- Inventory Tracking
- Customizable Asset Fields
- Parent-Child Relations Support
- Linked Assets Support
- Multiple Assets Kits Tracking
- Assembled Assets Building
- Standard & Custom Searches
- Contracts & Images Storage
- Configurable Out-of-Box Workflows
- Asset Chain Tracking
- Property Pass & Hand Receipt Generation
- Maintenance Schedules & Work Orders
- Barcodes Support
- RFID Tags Support
- Low Energy Bluetooth Tags Support
- Standard & Custom Reports
- Integrations
Pricing Info
Pricing Info
eQuip! Enterprise Asset Management System has four enterprise pricing option for SaaS, cloud-hosted, and on-premises deployment. The varying asset tiers and pricing models are outlined below for you to find one that is most suitable for your organization.
eQuip! Software as a Service – request enterprise pricing/annual subscription
- 5,000 Assets
- 7,500 Assets
- 15,000 Assets
- 25,000 Assets
- Unlimited Assets
- Form-Based Authentication
- Single Sign-On with VPN (optional)
- Firewall Protection
- Collocation by Virtual Servers
- Virtual Private Connection to Virtual Backup Servers
- Shared Servers
- Up to 100 Concurrent Users
eQuip! with Managed Hosting – Basic – request enterprise pricing/one-off payment
- 25,000 Assets
- 100,000 Assets
- 250,000 Assets
- Unlimited Assets
- Form-Based Authentication
- Single Sign-On with VPN (optional)
- Firewall Protection
- Collocation by Virtual Servers
- Virtual Private Connection to Virtual Backup Servers
- Hourly Database Backups
- Dedicated Virtual Server
- Up to 100 Concurrent Users
eQuip! with Managed Hosting – Single Tenant – request enterprise pricing/one-off payment
- 25,000 Assets
- 100,000 Assets
- 250,000 Assets
- Unlimited Assets
- Form-Based Authentication
- Single Sign-On with VPN (optional)
- Firewall Protection
- Encrypted Active & At Rest Data
- Virtual Applications & Databases
- Instant Failover Support
- FEDRAMP Certified Cloud
- Multiple Virtual Servers
- 450-10,000 Concurrent Users
eQuip! without Managed Hosting – request enterprise pricing/one-off payment
- 25,000 Assets
- 100,000 Assets
- 250,000 Assets
- Unlimited Assets
The hosted versions of eQuip! require an annual fee for software maintenance and support.
Integrations
Integrations
eQuip! Enterprise Asset Management System is able to integrate with ERP systems and IT discovery software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cost-effective and full-featured enterprise asset management software.
Company Email
sales@e-isg.com
Contact No.
Company's Address
E-ISG Asset Intelligence
3500 Boston St., Suite 316
Baltimore, MD
USA
eQuip! Enterprise Asset Management System Comparisons
Popular eQuip! Enterprise Asset Management System Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
In case you are still having second thoughts about which app will be best for your company it may be a sound idea to check out each service’s social metrics. These metrics are quite often a way to see how popular a given software is and how wide is its online presence. For instance, in case of Facebook eQuip! Enterprise Asset Management System has 44 likes on their official page while Freshservice profile is liked by 7557 people.
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