What is better Elqano or Support Hero? There are many Knowledge Management Software products in the market today. The simplest way to find out which app fits your needs best is to evaluate them side by side. As an example, here you can examine Elqano and Support Hero for their overall score (6.9 vs. 7.7, respectively) or their user satisfaction rating (N/A% vs. N/A%, respectively).
You can also review their individual modules and pricing conditions as well as other helpful facts below. When matching products make sure to compare their corresponding features and mark their differences to have a clearer picture of both deals. Similarly, remember to assess other features such as security, backup, ease-of-use, and helpdesk support.
In case you you need to quickly decide on the optimal Knowledge Management Software according to our experts we recommend you try out the following solutions: Zendesk, ServiceNow Knowledge Management, Zendesk.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
Almost as important as features and customer support responsiveness are pricing options offered by Elqano and Support Hero. Although pricing should not be a deciding factor it’s surely a key thing to think about. You should expect a flexible pricing package that can be matched with your company size and effortlessly scaled up if your business grows. Be sure that you don’t select packages that have additional features that you won’t find a use for and always try to get in touch with the vendor directly because big companies can usually benefit from special pricing. You should also try out a free trial or demo of every service to spend at least some time using it. It’s a helpful experience that doesn’t need you to pay any money and offers a practical overview of what it feels like to work with Elqano and Support Hero.
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