What is better Elqano or Zendesk? Buying the perfect Knowledge Management Software product is all about assessing different solutions and identifying the top application for your specific needs. Our unique system gives you a fast look at the general rating of Elqano and Zendesk. For general quality and performance, Elqano scored 6.9, while Zendesk scored 9.7. On the other hand, for user satisfaction, Elqano earned N/A%, while Zendesk earned 98%.
Below you can also check their functions, terms, plans, etc. to determine what program will be more suitable for your needs. An important feature to evaluate is whether the app allows you to enable/disable limitations on various types of users to limit the exposure of any confidential company data.
We know that not all businesses have the time to try out a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you continue having second thoughts about which solution will work best for your business it might be a good idea to examine each service’s social metrics. Such metrics are quite often a sign of how popular each app is and how large is its online presence. For instance Elqano Twitter account has currently 8 followers. At the same time Zendesk Twitter is followed by 75146 people.
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