What is better Elqano or Salesforce Knowledge? With a wide range of features, pricing, details, and more to compare, determining the best Knowledge Management Software for your organization is tough. But by using our system, it is simple to match the characteristics of Elqano and Salesforce Knowledge as well as their general rating, respectively as: 6.9 and 8.8 for overall score and N/A% and 100% for user satisfaction.
You can also compare them feature by feature and find out which application is a more suitable fit for your business. Don’t forget to use a free trial first prior to opting in for a plan to get a firsthand experience how the software works in practical situations.
We did our best to prepare reviews of all popular Knowledge Management Software products that you can find on the market, but among them these three caught our special attention: Zendesk, Zendesk, ServiceNow Knowledge Management.
Salesforce Knowledge is offered as a feature license add-on to most Service Cloud editions. The read only version is included in the Lightning Professional plan ($75/user/month) and Lightning Enterprise plan ($150/user/month) but will entail additional costs if you opt for the read/write version of Knowledge on those two plans. Meanwhile, the read/write version is already part and parcel of the Lightning Unlimited plan ($300/user/month).
Salesforce Knowledge integrates with solutions in the Salesforce Service Cloud platform including Field Service, Case Management, and Digital Channels, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowledge base component of the Salesforce Service Cloud platform
The services examined on this page are only a small sample of our complete Knowledge Management Software category and you should take into account that there may be better services out there. If you would like to ensure you make the optimal decision for your team we strongly urge you to test more products first. You may also want to check out our top 10 Knowledge Management Software list to learn which software are at the moment the highest-ranking ones and leaders in the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
