What is better Salesforce Knowledge or MyHub Intranet? With various functions, pricing, conditions, and more to evaluate, finding the right Knowledge Management Software for your firm is tricky. However making use of our system, you can easily match the characteristics of Salesforce Knowledge and MyHub Intranet together with their general score, respectively as: 8.8 and 7.8 for overall score and 100% and 100% for user satisfaction.
You can also assess them feature by feature and find out which software is a more suitable fit for your business. Keep in mind to use a demo first prior to subscribing to get a firsthand experience how the software performs in real scenarios.
Currently, the most popular solutions in our Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
Salesforce Knowledge is offered as a feature license add-on to most Service Cloud editions. The read only version is included in the Lightning Professional plan ($75/user/month) and Lightning Enterprise plan ($150/user/month) but will entail additional costs if you opt for the read/write version of Knowledge on those two plans. Meanwhile, the read/write version is already part and parcel of the Lightning Unlimited plan ($300/user/month).
Salesforce Knowledge integrates with solutions in the Salesforce Service Cloud platform including Field Service, Case Management, and Digital Channels, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowledge base component of the Salesforce Service Cloud platform
Please pay attention to the fact that even though both Salesforce Knowledge and MyHub Intranet may offer an excellent range of features every software might be created for a different company size. If you are comparing features you should pay attention to a company type they are meant for. Certain elements might scale up with no problem for large enterprises but if you own a small or mid-sized business it’s usually better to stay away from paying for customized features that you may never actually use.
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