What is better Domotz or ScreenConnect? You have such a huge number of Customer Support Software options in today’s state of that industry that choosing the right product is often frustrating. On our comparison page, you can actually compare the functions, terms and conditions, available plans, and more details of Domotz and ScreenConnect.
You can also assess their score (8.0 for Domotz vs. 9.0 for ScreenConnect) and user satisfaction level (90% for Domotz vs. 96% for ScreenConnect). The scores and ratings present you with an overall idea how both these software products perform. In addition, find out if the software can integrate with your current business apps to guarantee greater productivity.
Our experts made sure to prepare reviews of all popular Remote Support Software products available on the market, but among all the ones we reviewed these three caught our special attention: ScreenConnect, Atera, Zendesk.
The Domotz Pro Public API (RESTful) provides developers an easy and comprehensive way to integrate third party applications with the Domotz Pro solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABB, BBC Scotland, Busch-Jaeger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.
Company Email
support@domotz.com
Contact No.
Company's Address
Domotz Inc.
120 East 13065 South, Suite 200
Draper, UT. 84020-8616
United States
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You should note that while both Domotz and ScreenConnect may have an outstanding set of features every software might be designed for a different company size. If you are analyzing various solutions you may want to pay attention to a business size they are meant for. Some elements might scale up well for huge enterprises but if you have a small or medium company it’s often better to avoid paying for complex functionalities that you may never use.
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