What is better Domotz or ScreenConnect? We are here to streamline the cumbersome process of contrasting Customer Support Software products for you. For instance, on this page you can examine the overall performance of Domotz (8.0) and contrast it with the overall performance of ScreenConnect (9.0). It's also possible to match their overall user satisfaction rating: Domotz (90%) vs. ScreenConnect (96%).
What’s more, you can read their services in detail to find out which product can better tackle your company’s needs. In general, any business solution has to let you to comfortably check the big picture, all the while offering you easy access to the details.
Our experts made sure to prepare reviews of all popular Remote Support Software products available on the market, but among all the ones we reviewed these three caught our special attention: ScreenConnect, Zendesk, Atera.
The Domotz Pro Public API (RESTful) provides developers an easy and comprehensive way to integrate third party applications with the Domotz Pro solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABB, BBC Scotland, Busch-Jaeger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.
Company Email
support@domotz.com
Contact No.
Company's Address
Domotz Inc.
120 East 13065 South, Suite 200
Draper, UT. 84020-8616
United States
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as essential as features and customer support responsiveness are pricing packages offered by Domotz and ScreenConnect. Although pricing should not be the only element it’s surely a key thing to consider. You should expect a flexible pricing package that can be matched with your company size and effortlessly scaled up when your company grows. Be sure that you don’t opt for pricing plans that have complex functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can usually benefit from discounts. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to pay any money and provides you with a solid overview of what it feels like to work with Domotz and ScreenConnect.
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