What is better Domotz or Vivantio? When selecting the right Customer Support Software for your business it is recommended that you compare the characteristics, costs, along with other essential details about the product and vendor. Here, you can check the similarities and differences between Domotz (overall score at 8.0 and user satisfaction at 90%) and Vivantio (overall score at 8.4 and user satisfaction at 93%).
It's also possible to check their unique details, for example services, plans, costs, terms, etc. Similarly, read the terms carefully for information on hidden fees, including, setup cost, separate helpdesk support, upgrade fees, storage fees, and more.
People who want to save some time or would like to get a Remote Support Software suggestion from our team might want to take a look at these top choices for this year: Zendesk, Atera, ScreenConnect.
The Domotz Pro Public API (RESTful) provides developers an easy and comprehensive way to integrate third party applications with the Domotz Pro solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABB, BBC Scotland, Busch-Jaeger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.
Company Email
support@domotz.com
Contact No.
Company's Address
Domotz Inc.
120 East 13065 South, Suite 200
Draper, UT. 84020-8616
United States
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you research different Customer Support Software software you shouldn’t simply look at their features list and available pricing packages. Keep in mind the solution should be matching your requirements and business so the more flexible their offer the better. Check what OSes are supported by Domotz and Vivantio and ensure you will get mobile support for whatever devices you work on in your company. You should also learn which languages and geographies are supported, as this may be a critical factor for many businesses.
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