What is better Domotz or NinjaOne (Formerly NinjaRMM)? If you wish for a competent Customer Support Software product for your business you need to invest time and examine various solutions. It doesn’t have to be challenging, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a good idea how each product performs. For example, on this page you can find Domotz’s overall score of 8.0 and compare it against NinjaOne (Formerly NinjaRMM)’s score of 8.6; or Domotz’s user satisfaction level at 90% versus NinjaOne (Formerly NinjaRMM)’s 93% satisfaction score.
The comparison can help you spot the good and bad points of each software, and choose which matches your requirements better. Beyond the rich features, the application that’s simple to grasp and use is always the better option.
We are aware that not all people have enough time to scrutinize a large number of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Remote Support Software category are: ScreenConnect, Zendesk, Atera.
The Domotz Pro Public API (RESTful) provides developers an easy and comprehensive way to integrate third party applications with the Domotz Pro solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABB, BBC Scotland, Busch-Jaeger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.
Company Email
support@domotz.com
Contact No.
Company's Address
Domotz Inc.
120 East 13065 South, Suite 200
Draper, UT. 84020-8616
United States
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
If you compare various Customer Support Software services you shouldn’t simply study their list of features and available pricing plans. Consider that the solution must be meeting your requirements and business so the more flexible their offer the better. Learn what platforms are supported by Domotz and NinjaOne (Formerly NinjaRMM) and be certain you will obtain mobile support for whichever devices you work on in your company. You should also examine which languages and geographies are supported, because this could be a key element for many firms.
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