Kayako
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unlimited Endpoints
- Advanced Device Identification
- Network Monitoring & Alerts
- Speed Test & Trace Route
- SNMP & TCP service monitoring
- Wi-Fi Access Point Integration
- External IP Host monitoring
- Additional Subnet Monitoring
- Device Response Time Monitoring & Statistics
- Remote Management & Troubleshooting
- IoT Integration
- Secure Remote Connection
- Multiple VLAN Support
- Remote Power Management
- Security Camera Integration
- Security Features
- Automated Device Attribute DiscoveryTeam Management
- Collaboration
- Team Alert Profiles
- Multi-client Account
- Two-Factor Authentication
- Custom Branding
- Easy Setup & Deployment
Pricing Info
Pricing Info
Domotz offers the following basic and enterprise pricing packages:
Lite – €3/site/month
- Unlimited Endpoints
- Advanced Device Identification
- Monitoring & Alerts
- Speed Test & Trace Route
- Multiple VLAN Support
- Remote Power Management for PDUs and PoE Switches
- Automated Managed Switch port mapping
- IoT Integration
- Domotz Pro Mobile Apps
- Customer-Facing Mobile App
Advanced – €6/site/month
- All Lite Features
- Wi-Fi Access Point Advanced Monitoring
- Security Camera Advanced Integration
- Advanced Alerts
- Team Management (Multi-User Access)
- Collaboration (Network sharing to trusted users)
Premium – €19/site/month
- All Advanced features
- Device Response Time Monitoring
- Security Features (Perimeter network scans)
Integrations
Integrations
The Domotz Pro Public API (RESTful) provides developers an easy and comprehensive way to integrate third party applications with the Domotz Pro solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABB, BBC Scotland, Busch-Jaeger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.
Company Email
support@domotz.com
Company's Address
Domotz Inc.
120 East 13065 South, Suite 200
Draper, UT. 84020-8616
United States
Domotz Comparisons
Popular Domotz Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Support ticketing with email integration
- Fully featured live chat for your customer service portal and website
- Real-time visitor tracking
- Real-time messaging for help center and website
- Set SLAs to keep on top of customer conversations
- Phone call tracking and recording
- Enhanced self-service portal
- Advanced ticket workflows, rules and automations
- Customizable tickets, chats and customers
- Custom fields to collect all information needed
- Enhanced customer and organization profiles for CRM
- Multiple-plan support
- Ticket reply and resolution deadline management
- Set business hours for accurate performance tracking
- Slack integration
- Automatic escalation rules to prevent unaddressed customer queries
- Mobile apps for iOS, Android, Windows and Blackberry
- Mobile live chat with the Jabber gateway
- 100+ out-of-the-box help desk reports
- Custom reports via Kayako Query Language
- Schedule reports are automatically sent to your inbox
- Multi-lingual customer support and localizations
- Customizable look and feel of the help desk
- Strong support for ecommerce to increase sales and improve loyalty
- Intuitively designed Help Center enable customers to help themselves
- Rich customer and organization profiles
- Simple webhook integration to push customer data into Kayako
- Shared inbox enhances collaboration
Pricing Info
Free
- Up to 3 agents
- Live chat and email
- Basic Help Center
- 600+ integrations with Zapier
Inbox – $9/agent per month
- All Free features, plus:
- Email, chat and social
- Basic Help Center
- Assignment rules
- Insights
- Collision prevention
- Reply-only macros
Team – $15/agent per month
- All Inbox Features, plus:
- Support workflow
- SLA and business hours
- Advanced Insights
- Macros
- Single sign-on
Growth – $29/agent per month
- All Team features, plus:
- Powerful automation
- Custom views, fields, and forms
- Custom reporting
- Multi-brand, multi-language
- Advanced Help Center customization
- Organization profiles
Scale – $59/agent per month
- All Growth features, plus:
- Advanced workflow customization
- Internal Help Center
- Shared organizations
- Custom security policies
- Custom roles and permissions
- Salesforce integration
Enterprise – Custom pricing starts at $90/agent
Integrations
- 123FormBuilder
- ActiveCampaign
- Basecamp
- BigCommerce
- Campaign Monitor
- Chargebee
- Chargify
- Constant Contact
- Customer Thermometer
- Dropbox
- Drupal
- Eventbrite
- Flowdock
- Freshbooks
- Geckoboard
- GetResponse
- GitHub
- Gmail
- G Suite
- Google Analytics
- Google Calendar
- Google Drive
- Help Desk Migration
- Hootsuite
- HubSpot CRM
- Infusionsoft
- InsightSquared
- Intercom
- JIRA Software
- Joomla
- MailChimp
- Marketo
- Microsoft Dynamics CRM
- Microsoft Outlook
- Nicereply.com
- Nimble
- Pardot
- PayPal
- Pipedrive
- Pivotal Tracker
- Podio
- Quickbooks
- Recurly
- Salesforce
- SalesforceIQ
- SAML Single Sign-on
- Shopify
- Slaask
- Slack
- Stripe
- Sugar CRM
- SurveyGizmo
- SurveyMonkey
- SyncDojo
- Teamwork Projects
- Trello
- Typeform
- Webhooks
- WHMCS
- WooCommerce
- WordPress
- Wufoo
- Xero
- Yammer
- More apps from Kayako community
- REST API integrates with your apps and backend systems
- Zapier
- Zoho CRM
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Expertus, Hitachi, ASF, ICANN, Pearson, SEGA, Toshiba
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Company Email
sales@kayako.com
Contact No.
Company's Address
Kayako
Fourth floor, Midland Financial Centre 21-22
G.T. Road Jalandhar, Punjab 144001
India
Kayako Comparisons
Popular Kayako Alternatives
When you pick a app that you believe will work best for your company you shouldn’t simply limit yourself to what professionals have to say about it. In many cases personal experience with the solution may be different, depending on your own goals and requirements. That’s why in our reviews we also give our User Satisfaction Rating for every product to give you an immediate overview of how actual users of Domotz and Kayako rate their experience with the software. Our algorithm is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you will receive a comprehensive and reliable landscape of what other customers think about each software. In this case Domotz got a total satisfaction rating at 90% while for Kayako 95% of users claim they had an enjoyable experience with it.
Page last modified