What is better DeskXpand or ProProfs Help Desk? When you compare DeskXpand and ProProfs Help Desk, you can easily see which Help Desk Software product is the better option. This means that your business can select the most productive and useful application. You can study the specifics, for example available tools, pricing, plans offered by each vendor, offer stipulations, etc.
We also let you check their all round scores to know which one appears to be better. DeskXpand has 8.0 points for overall quality and 98% rating for user satisfaction; while ProProfs Help Desk has 8.5 points for overall quality and 100% for user satisfaction. Likewise, you can also assess which software company is more dependable by sending an email inquiry to both vendors and see which company replies sooner.
At this time, the top solutions in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
When you select a solution that you think will be an actual asset for your team you shouldn’t only focus on what reviewers have to say about it. Quite frequently individual experience with the service may be different, depending on your own preferences and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each service to give you a reliable impression of how actual users of DeskXpand and ProProfs Help Desk estimate their contact with the service. Our algorithm is built around complex analysis of product mentions on other sites, social networks as well as blogs, so you are going to get a complete and reliable landscape of what other people think about every app. In this case DeskXpand got a total satisfaction rating at 98% while for ProProfs Help Desk 100% of users express they had a positive experience with it.
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