What is better DeskXpand or Salesforce Service Cloud? Comparing DeskXpand and Salesforce Service Cloud, it is possible to see which Help Desk Software product is the more effective option. This ensures that your business will be able to choose most productive and effective software. You can check the details, for example available tools, pricing, plans offered by each vendor, offer terms, etc.
We also let you evaluate their general scores to know which one appears to be more beneficial for your firm. DeskXpand has 8.0 points for overall quality and 98% rating for user satisfaction; while Salesforce Service Cloud has 9.6 points for overall quality and 97% for user satisfaction. Likewise, you can also find out which software business is more credible by sending an email inquiry to both vendors and find out which vendor replies sooner.
Those of you who want to save some time or could use a Help Desk Software advice from our team may want to investigate these top choices for this year: Salesforce Service Cloud, Zendesk, Freshdesk.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You shouldn’t expect exclusively a wide array of features and scalable pricing from a credible Help Desk Software. Almost as important as key features is a quality customer support. You want to make sure that in a situation where you have any questions about DeskXpand or Salesforce Service Cloud, or you face some problems, or perhaps you’ll need to ask for a specific update or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can enjoy personal training or at least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
