What is better Convoso or ScreenConnect? Today’s corporations look for the top Customer Support Software product to remain competitive. On this page we help you with buying the right service, by allowing you to compare Convoso and ScreenConnect down to the very details of their individual functions.
It's also possible to check our general scoring values, which rate the software all round quality and performance. Convoso got a 8.3 score, while ScreenConnect has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 92% (Convoso) against 96% (ScreenConnect). Bear in mind to select the software that best matches your most urgent needs, not the software with a lot of features.
As of now, the most significant services in our Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both Convoso and ScreenConnect were reviewed by a team of reliable SaaS experts who conducted a detailed examination of all core elements of every software. Their total rating was prepared by means of unique SmartScore algorithm which gives a separate partial score to every factor such as: main functionalities, client support, mobile support, security, user satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only thing important to a company so we do our best to pay attention to all aspects of a software before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
