What is better Convoso or Vivantio? If you’re having a tough time selecting the best Customer Support Software product for your situation, it’s a good idea to compare the available software and discover which tool offers more benefits. For example, here you can review Convoso (overall score: 8.3; user rating: 92%) vs. Vivantio (overall score: 8.4; user rating: 93%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current budget. Having a clear table to evaluate their features will significantly increase the possibility of finding the appropriate product for your company. Pay attention to other aspects of the software like intuitiveness, adaptability, scalability, and pricing terms.
In case you you would like to quickly identify the top Call Center Software according to our review team we suggest you take a look at one of these services: Zendesk, Freshdesk Contact Center, JustCall.
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you continue having doubts about which software will work best for your company it might be a sensible idea to take a look at each service’s social metrics. These metrics are quite often a sign of how popular a given app is and how large is its online presence.For instance, if you look at Convoso LinkedIn page you’ll learn that they are followed by 741 people. In case of Vivantio the number of followers on their LinkedIn page is 1335.
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