What is better Convoso or NinjaOne (Formerly NinjaRMM)? Getting the most appropriate Customer Support Software for your organization is not that easy with so many features, options, and terms to choose from. But, using our review directory will help you to streamline the selection process by showing all main apps in a single place.
As an illustration, you can match Convoso and NinjaOne (Formerly NinjaRMM) for their features and overall scores, in this case, 8.3 and 8.6, respectively. Likewise, you can see which software has better general user satisfaction rating: 92% (Convoso) and 93% (NinjaOne (Formerly NinjaRMM)) to determine which product is the better option for your business. Don’t just buy the solution with the lowest price, but the one that offers the most cost-effective value.
Users who want to save some time or want a Call Center Software advice from our experts may want to investigate these top choices for this year: Freshdesk Contact Center, Zendesk, JustCall.
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
No Customer Support Software will manate to cater to all the needs of a business. Even though core features of Convoso and NinjaOne (Formerly NinjaRMM) are important you should also thoroughly examine the integrations provided by each solution. In many cases your team will already be working with various kinds of SaaS software in your company and it’s much wiser to opt for solutions that integrate well with each other. That way you will be able to ensure a smooth exchange of data between your teams and apps, which can significantly reduce time wasted on migrating between one service and the next.
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