What is better Convoso or Birdeye? Finding the right Customer Support Software product is as easy as comparing the solid and low features and terms offered by Convoso and Birdeye. Here it's also possible to match their overall scores: 8.3 for Convoso vs. 9.0 for Birdeye. Or you can verify their general user satisfaction rating, 92% for Convoso vs. 97% for Birdeye.
We suggest that you put some effort and study their specific functions and determine which one is the better alternative for your company. Likewise, remember to take into account your company’s or industry’s unique case, for example, a multilingual solution for a global company or a mobile version to help you work in the field.
We are aware that not all businesses have the time to test a wide range of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Every time you choose a product that you believe will work best for your business you shouldn’t only limit yourself to what professionals have to say about it. In many cases individual experience with the solution may be different, depending on your own preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each app to give you a reliable impression of how real users of Convoso and Birdeye rate their experience with the app. Our system is based on detailed analysis of product mentions on other websites, social media and blogs, so you will receive a comprehensive and reliable landscape of what other people think about every solution. In this case Convoso has a total satisfaction rating at 92% while for Birdeye 97% of people say they had a positive experience with it.
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