What is better CONTAQUE Predictive Dialer or Five9? We are here to simplify the process of contrasting Customer Support Software products for you. In particular, on this page you can look at the overall performance of CONTAQUE Predictive Dialer (8.0) and contrast it with the overall performance of Five9 (8.6). You can also match their overall user satisfaction rating: CONTAQUE Predictive Dialer (N/A%) vs. Five9 (91%).
Likewise, study their services in detail to determine which product can better tackle your company’s requirements. Generally, any business app has to let you to immediately see the big picture, at the same time allowing you easy access to the details.
We are aware that not all businesses have enough time to test a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Please pay attention to the fact that even though both CONTAQUE Predictive Dialer and Five9 may have an outstanding set of features every solution may be aimed at a different company size. If you are studying different apps you may want to pay attention to a business size they are aimed at. Some elements might scale up with no problem for big enterprises but if you run a small or mid-sized company it’s frequently more sensible to refrain paying for complex functionalities that you may never use.
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