What is better CONTAQUE Predictive Dialer or ScreenConnect? If you’re having a hard time selecting the best Customer Support Software product for your circumstances, it’s a good idea to do a comparison of the available software and discover which one offers more advantages. For instance, here you can examine CONTAQUE Predictive Dialer (overall score: 8.0; user rating: N/A%) vs. ScreenConnect (overall score: 9.0; user rating: 96%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current situation. Using a clear table to match their features will significantly boost the odds of finding the appropriate product for your company. Take a closer look at other factors of the software like intuitiveness, flexibility, scalability, and pricing options.
Currently, the most popular solutions in our Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Every time you select a solution that you believe will be an actual asset for your company you shouldn’t only limit yourself to what reviewers have to say about it. In many cases individual experience with the product may change, depending on your own goals and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each service to give you a quick overview of how actual users of CONTAQUE Predictive Dialer and ScreenConnect rate their contact with the app. Our algorithm is built around complex analysis of product mentions on other sites, social networks and blogs, so you are going to receive a comprehensive and credible landscape of what other users think about every product. In this case CONTAQUE Predictive Dialer has a total satisfaction rating at N/A% while for ScreenConnect 96% of users claim they had a positive experience with it.
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