What is better CONTAQUE Predictive Dialer or Zendesk? If you wish to have a easy way to learn which Customer Support Software product is better, our proprietary method gives CONTAQUE Predictive Dialer a score of 8.0 and Zendesk a score of 9.7 for all round quality and performance. At the same time, CONTAQUE Predictive Dialer is rated at N/A%, while Zendesk is rated 98% for their user satisfaction level.
You can also examine their product details, such as features, tools, options, plans, costs, and much more. See if the software allows you to customize at least part of its workflows to guarantee the software matches your own business workflows.
At this time, the most significant solutions in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In case you are still having doubts about which software will perform best for your business it might be a sound idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular a given product is and how big is its online presence. For example, in case of Facebook CONTAQUE Predictive Dialer has 100 likes on their official profile while Zendesk profile is liked by 82676 people.
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