What is better Chat Whisperer or Salesforce Live Agent? Selecting the best Customer Support Software for your organization is not that easy with a lot of functions, options, and offers to check. But, depending on our review directory will make it possible for you to cut down the necessary steps by reading all crucial software in one place.
For example, you can match Chat Whisperer and Salesforce Live Agent for their features and overall scores, in this case, 8.5 and 9.1, respectively. Furthermore, you can see which one has better general user satisfaction rating: 95% (Chat Whisperer) and 92% (Salesforce Live Agent) to find out which software is the better option for your business. Don’t simply buy the solution with the cheapest price, but the software that gives the best value for your money.
Our experts made sure to prepare reviews of all popular Live Chat Software products offered on the market, but among them these three deserved our special attention: Zendesk, Pipedrive, Vision Helpdesk.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
When you research various Customer Support Software software you shouldn’t only explore their list of features and available pricing packages. Consider that the app must be matching your work processes and team so the more flexible their offer the better. Check what OSes are supported by Chat Whisperer and Salesforce Live Agent and ensure you will get mobile support for whatever devices you work on in your company. You should also learn which languages and countries are supported, because this could be a deal breaker for many companies.
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