What is better Chat Whisperer or Vivantio? Choosing the right Customer Support Software for your organization is complicated with so many features, choices, and terms to choose from. However, relying on our review platform will help you to simplify the necessary steps by displaying all crucial solutions in a single place.
For example, you can compare Chat Whisperer and Vivantio for their features and overall scores, in this case, 8.5 and 8.4, respectively. Likewise, you can see which product has higher general user satisfaction rating: 95% (Chat Whisperer) and 93% (Vivantio) to determine which software is better for your company. Don’t just buy the solution with the cheapest price, but the software that gives the best value.
If you have to quickly decide on the more reliable Live Chat Software according to our review team we suggest you take a look at one of these services: Vision Helpdesk, Zendesk, Pipedrive.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Please pay attention to the fact that while both Chat Whisperer and Vivantio may provide a reliable range of features every product might be aimed at a different business size. If you are comparing features you should pay attention to a business size they are meant for. Certain functionalities may scale up efficiently for big enterprises but if you own a small or medium company it’s usually better to avoid paying for advanced features that you may never have a chance to use.
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