What is better Calls9 Knowledge Plus or Salesforce Knowledge? The best Knowledge Management Software is a solution that can handle your company’s unique requirements. It’s easy to find which choice works best for your enterprise if you review different products before you decide which one is the best.
For instance, Calls9 Knowledge Plus and Salesforce Knowledge are scored at 7.3 and 8.8, respectively, for overall quality and performance. Similarly, Calls9 Knowledge Plus and Salesforce Knowledge have a user satisfaction rating of N/A% and 100%, respectively, which indicates the general response they get from customers. Moreover, get in touch with a current client of the software and ask for their feedback regarding the application in question.
At the moment, the most popular products in our Knowledge Management Software category are: ServiceNow Knowledge Management, Zendesk, Zendesk.
Calls9 Knowledge Plus integrates with the following applications:
Worldpay
Stripe
GoCardless
Paypal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smoothwall, Eversheds, Jimmychoo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful cloud-based knowledge management software that enables businesses in legal, education, and commercial industries to communicate better and share knowledge while streamlining business processes.
Salesforce Knowledge is offered as a feature license add-on to most Service Cloud editions. The read only version is included in the Lightning Professional plan ($75/user/month) and Lightning Enterprise plan ($150/user/month) but will entail additional costs if you opt for the read/write version of Knowledge on those two plans. Meanwhile, the read/write version is already part and parcel of the Lightning Unlimited plan ($300/user/month).
Salesforce Knowledge integrates with solutions in the Salesforce Service Cloud platform including Field Service, Case Management, and Digital Channels, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowledge base component of the Salesforce Service Cloud platform
The apps analyzed on this page are only a small part of our entire Knowledge Management Software category and you should remember that there might be better alternatives available. If you want to make sure you make the optimal decision for your company we strongly urge you to compare more solutions first. You can also consider to study our top 10 Knowledge Management Software list to find out which apps are currently the highest-rated ones and dominate the market.
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