What is better Calls9 Knowledge Plus or ProProfs Knowledge Base? If you’re experiencing a hard time picking the right Knowledge Management Software product for your company, we suggest that you compare the available software and find out which one offers more positive aspects. For instance, here you can assess Calls9 Knowledge Plus (overall score: 7.3; user rating: N/A%) vs. ProProfs Knowledge Base (overall score: 8.5; user rating: 100%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget. Having a clear table to evaluate their features will significantly boost the odds of getting the right product for your company. Take a closer look at other aspects of the software such as if it’s easy to use, adaptability, scalability, and pricing options.
In case you you would like to quickly identify the top Knowledge Management Software according to our experts we advise you try out the following services: Zendesk, ServiceNow Knowledge Management, Zendesk.
Calls9 Knowledge Plus integrates with the following applications:
Worldpay
Stripe
GoCardless
Paypal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smoothwall, Eversheds, Jimmychoo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful cloud-based knowledge management software that enables businesses in legal, education, and commercial industries to communicate better and share knowledge while streamlining business processes.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
You should pay attention to the fact that even though both Calls9 Knowledge Plus and ProProfs Knowledge Base may have an outstanding range of features every app could be designed for a different company size. If you are analyzing various solutions you may want to give some attention to a company size they are aimed at. Some functionalities could scale up with no problem for large enterprises but if you run a small or mid-sized business it’s often more sensible to avoid paying for advanced features that you might never use.
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