What is better CallPesa or Five9? You have so many Customer Support Software solutions in today’s market that choosing the right product may be confusing. On our comparison page, we let you compare the features, pricing conditions, available plans, and more details of CallPesa and Five9.
You can evaluate their score (8.0 for CallPesa vs. 8.6 for Five9) and user satisfaction level (94% for CallPesa vs. 91% for Five9). The scores and ratings offer you a solid idea how both of these software products perform. In addition, find out if the application can integrate with existing business apps to promote greater productivity.
Our experts made sure to review all popular Call Center Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: JustCall, Freshdesk Contact Center, Zendesk.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
You don’t want just a wide set of useful tools and adjustable pricing from a well-known Customer Support Software. Almost as important as key features is a top-notch customer support. You want to make sure that if you have any questions about CallPesa or Five9, or you run into a problem, or maybe you’ll want to ask for a certain revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. It’s also a significant advantage if you can profit from personal training or at the very least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
