What is better CallPesa or Salesforce CRM? Different companies require different types of Sales Tools. To understand well which one fits your needs, consider comparing various options feature by feature an taking into consideration their conditions and costs. Similarly, you may get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: CallPesa (8.0) vs. Salesforce CRM (9.7) for all round quality and usefulness; CallPesa (94%) vs. Salesforce CRM (N/A%) for user satisfaction rating. Examine their high and weaker points and find out which software is a better option for your company. One simple but effective tactic is to list the advantages and disadvantages of both solutions side by side and find out which software has more benefits.
Our team put a lot of effort to prepare reviews of all popular Call Center Software products available out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk Contact Center, Zendesk, JustCall.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
All the data, facts and opinions that we shared in this analysis were taken from official company pages, advertising materials available online, actual experience from real clients as well as our personal direct use of every product by an expert. We pay a lot of attention to extensively analyze every app, so we not only examine it on our own, but we also compare our results with opinions of other people from the SaaS community.
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