What is better CallPesa or ScreenConnect? Comparing CallPesa and ScreenConnect, you can easily see which Customer Support Software product is the better alternative. This guarantees that your enterprise can select the most productive and efficient software. You can examine the details, including available tools, pricing, plans offered by each vendor, offer terms, and more
We also let you check their all round scores to know which one looks to be better. CallPesa has 8.0 points for overall quality and 94% rating for user satisfaction; while ScreenConnect has 9.0 points for overall quality and 96% for user satisfaction. Similarly, you can also find out which vendor is more credible by sending an email request to the two companies and check which company replies sooner.
Right now, the leading solutions in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you are still having second thoughts about which solution will work best for your company it might be a good idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how large is its online presence. For example, in case of Facebook CallPesa has 355 likes on their official page while ScreenConnect profile is liked by 24487 people.
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