What is better CA Service Desk Manager or Deskpro? The perfect Help Desk Software is a program that can handle your company’s specific requirements. You can find which option works really with your industry if you review different products before you decide which one is the best.
For instance, CA Service Desk Manager and Deskpro are scored at 8.5 and 7.3, respectively, for overall quality and performance. Likewise, CA Service Desk Manager and Deskpro have a user satisfaction rating of 99% and N/A%, respectively, which shows the general feedback they get from customers. Better yet, get in touch with a current customer of the software and solicit their feedback regarding the application in question.
In the event you want to quickly identify the top according to our review team we advise you examine these solutions: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
When you test different Help Desk Software software you shouldn’t simply study their list of features and available pricing plans. Keep in mind the service should be meeting your needs and team so the more flexible their offer the better. Explore what OSes are supported by CA Service Desk Manager and Deskpro and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this may be a key element for many companies.
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