What is better Deskpro or ScreenConnect? Examining products for the top Help Desk Software doesn't have to be hard. On our review platform, we enable you to match Deskpro and ScreenConnect and immediately see their differences. We allow you to check their features, supported devices, support service, pricing, terms, and much more.
It's also possible to assess their overall score (7.3 for Deskpro vs. 9.0 for ScreenConnect) and overall customer satisfaction level (N/A% for Deskpro vs. 96% for ScreenConnect). Take your time and review your top choices and discover which one is ideal for your company. You should also assess the software vendor’s credibility; are they reliable and will they still be operating a few years from now?
We are aware that not all people have enough time to scrutinize a wide range of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the category are: .
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The services compared on this page are merely a sliver of our complete Help Desk Software category and you should keep in mind that there may be more desirable solutions available. If you want to ensure you make the best possible choice for your business we definitely encourage you to try out more services first. You may also want to consult our top 10 Help Desk Software ranking to see which products are in the current year the highest-rated ones and leaders in the market.
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