What is better BMC FootPrints or NetHelpDesk? Getting the perfect Help Desk Software product is all about comparing various solutions and identifying the top software for your specific needs. Our unique algorythm will give you a fast look at the general rating of BMC FootPrints and NetHelpDesk. For total quality and performance, BMC FootPrints scored 8.3, while NetHelpDesk scored 8.0. On the other hand, for user satisfaction, BMC FootPrints earned 97%, while NetHelpDesk earned 100%.
Below you can also verify their characteristics, terms, plans, etc. to determine what application will be more appropriate for your needs. One key feature to evaluate is if the application can enable and disable permissions on various types of users to limit the exposure of any sensitive corporate data.
Our experts made sure to review all popular solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: .
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
You shouldn’t count on only a broad range of functionalities and scalable pricing plans from a well-known Help Desk Software. Almost as crucial as main features is a quality customer support. You want to make sure that in a situation where you have any questions about BMC FootPrints or NetHelpDesk, or you run into a problem, or perhaps you’ll need to request a specific update or functionality useful to your team you can trust in a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are available. It’s also a major asset if you are able to benefit from individual training or at least a knowledge base you can use.
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