What is better BMC FootPrints or Vivantio? We are here to simplify the process of reviewing Help Desk Software products for you. For example, on this page you can verify the overall performance of BMC FootPrints (8.3) and compare it with the overall performance of Vivantio (8.4). You can also match their overall user satisfaction rating: BMC FootPrints (97%) vs. Vivantio (93%).
Similarly, study their services carefully to determine which product can better address your company’s needs. In general, any B2B software should allow you to immediately see the big picture, all the while offering you immediate access to the details.
As of now, the most significant products in our category are: .
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as crucial as useful features and user support level are pricing options given by BMC FootPrints and Vivantio. Even though pricing should not be a deciding element it’s surely a significant thing to consider. You should expect a flexible pricing package that can be matched with your company size and painlessly scaled up if your business develops. Be sure that you don’t opt for plans that have extra tools that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can often benefit from more affordable prices. You should also give a chance to a free trial or demo of each software to spend at least some time using it. It’s a valuable experience that doesn’t require you to spend any money and gives you a solid overview of what it’s like to work with BMC FootPrints and Vivantio.
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