What is better BMC FootPrints or Vivantio? Different companies require different types of Help Desk Software. To find out which solution suits you, consider comparing various alternatives feature by feature an taking into consideration their conditions and prices. Similarly, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: BMC FootPrints (8.3) vs. Vivantio (8.4) for all round quality and usefulness; BMC FootPrints (97%) vs. Vivantio (93%) for user satisfaction rating. Examine their strong and weak points and decide which software is a better choice for your company. A simple, practical tip is to list the strengths and weaknesses of both applications side by side and check which solution comes on top.
We realize that not all businesses have enough time to try out dozens of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the category are: .
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
When you compare different Help Desk Software services you shouldn’t simply study their features list and available pricing packages. Consider that the software should be matching your needs and business so the more flexible their offer the better. Learn what platforms are supported by BMC FootPrints and Vivantio and be certain you will get mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this might be a key element for many businesses.
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