What is better BMC FootPrints or Vision Helpdesk? We are here to improve the process of comparing Help Desk Software products for you. For example, on this page you can examine the overall performance of BMC FootPrints (8.3) and compare it with the overall performance of Vision Helpdesk (9.2). It's also possible to match their overall user satisfaction rating: BMC FootPrints (97%) vs. Vision Helpdesk (99%).
Furthermore, research their features carefully to see which product can better tackle your company’s needs. Generally, any B2B software must let you to comfortably see the big picture, at the same time allowing you immediate access to the details.
We are aware that not all businesses have the time to examine dozens of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the category are: .
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
It may not always be sufficient to just compare BMC FootPrints and Vision Helpdesk with each other. Although specific functionalities, pricing plans and customer reviews are all crucial and should be included when making a final decision, you should also pay attention to the recognition and awards won by each software. In many cases a less dominant service may turn out to be a good choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which reveals that regardless of lesser market presence it’s a significant contender to the services that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
