What is better BMC FootPrints or TeamSupport? Getting the right Help Desk Software product is as straightforward as assessing the solid and weak features and terms offered by BMC FootPrints and TeamSupport. Here you can also match their general scores: 8.3 for BMC FootPrints vs. 9.1 for TeamSupport. Or you can check their general user satisfaction rating, 97% for BMC FootPrints vs. 99% for TeamSupport.
We suggest that you spend some time to study their differences and determine which one is the better alternative for your organization. Moreover. bear in mind to consider your company’s or industry’s unique case, for instance, a multilingual software for a global company or a mobile platform to help you work away from your office.
People who want to save some time or would like to get a recommendation from our team may want to try out these top choices for the current year: .
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
In case you continue having second thoughts about which product will work best in your case it might be a sound idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular every app is and how wide is its online presence. For example BMC FootPrints Twitter account has currently 57727 followers. At the same time TeamSupport Twitter is followed by 9530 users.
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