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Compare BMC FootPrints vs. Sellsy Helpdesk

Finding the appropriate Help Desk Software product is as simple as assessing the good and low functions and terms offered by BMC FootPrints and Sellsy Helpdesk. Here it's also possible to match their overall scores: 8.3 for BMC FootPrints vs. 7.3 for Sellsy Helpdesk. Or you can look at their general user satisfaction rating, 97% for BMC FootPrints vs. 96% for Sellsy Helpdesk. We suggest that you take some time to examine their differences and decide which one is the better option for your organization. What’s more bear in mind to consider your company’s or industry’s special situation, such as, a multilingual software for a global staff or a mobile app to help you work in the field. In the event you want to quickly find the top Help Desk Software according to our experts we recommend you take a look at one of these services: Zendesk, Freshdesk, Samanage.
Comparison

BMC FootPrints

VS

Sellsy Helpdesk

VS

BMC FootPrints screenshot Sellsy Helpdesk screenshot
Pricing Details

Total Score

Our Score

8.3 ?

Our Score

7.3 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

97% ?

Client Satisfaction

96% ?

Cost

Cost

by quote

$44.90

Pricing Type

Pricing Type

Quote-based Monthly payment | Annual Subscription
Complete Review

Complete Review

General Description

General Description

BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Designed to be an all-in-one solution that combines help desk, CRM, inventory, and accounting to create a seamless pipeline of business operations.
Useful Links
Available Plans

Available Plans

Request a quote directly from BMC FootPrints to get more pricing details.

Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:

Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet  access included; Outlook/Gmail connector.

Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector

Module subscriptions

  • Helpdesk management ($15 per month)
  • CRM pipeline license ($10 per month/user)
  • Purchases and margins ($15 per month)
  • Expenses ($15 per month)
  • Project management ($20 per month)
  • Subscriptions management ($15 per month)
  • Inventory management ($20 per month)
  • Cash register license ($55 per month)
  • Bill hours ($15 per month/user)
Support Types

Support Types

Phone
Ticket Training
Phone
Ticket Training
Features

Features

BMC FootPrints FEATURES

  • Incident and problem management
  • Visualization and reporting
  • Knowledge management
  • Mobile access
  • Executive dashboards and business analytics
  • Strong user community

Sellsy Helpdesk FEATURES

  • Personalized email address
  • Quick ticket routing
  • Direct access to client data
  • Exchange notes
  • Seamless integration with Sellsy CRM
  • Integration with other Sellsy business modules
OS Supported

OS Supported

Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Popular Clients

Popular Clients

Cisco, Marriot, Duke Energy CTM Inc., Metch Ltd., Infolab26, FMAU, Vaporissimo.com
Contact Address

Contact Address

2103 CityWest Boulevard
Houston, Texas 77042
60 Broad Street Suite 3502, New York City - NY 10004 United States
Integrations

Integrations

EasyVista offers integration with the following business systems and applications:

  • Bomgar
  • Cherwell Support
  • Flycast
  • Single Sign-On
  • Jalasoft
  • Gmail
  • Google Drive
  • Google Apps
  • Outlook
  • Dropbox
  • MailChimp
  • Simple Mail
  • PayPal
  • Stripe
  • Bluepaid
  • WordPress
  • Drupal
  • MailJet
  • Presta Shop
  • Joomla!
  • CRM
  • Invoicing
  • Teamwork
  • Purchases
  • Stocks
  • Point-of-sale
  • API to create the following:
    • connector
    • contact lists
    • data analysis
    • e-commerce
Types of Clients

Types of Clients

Small Business | Medium Business Small Business | Medium Business | Freelancers
Contact Phone

Contact Phone

1‑855‑834‑7487 1.646.741.2180
Pricing Details

Pricing Details

Learn more about BMC FootPrints pricing Learn more about Sellsy Helpdesk pricing
Languages

Languages

English English
Company Email

Company Email

education@bmc.com contact@sellsy.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Please keep in mind that even though both BMC FootPrints and Sellsy Helpdesk may offer a reliable set of features every app could be designed for a different company size. If you are studying different apps you should give some attention to a company size they are aimed at. Specific functionalities may scale up with no problem for big enterprises but if you have a small or medium company it’s frequently better to refrain paying for complex functionalities that you may never actually use.