Compare BMC FootPrints vs. Sellsy Helpdesk

When you compare BMC FootPrints and Sellsy Helpdesk, it is possible to see which Help Desk Software product is the more suitable choice. This ensures that your organization will be able to choose most productive and useful application. You can check the details, including available tools, pricing, plans offered by each vendor, offer terms, and more We also let you evaluate their all round scores to know which one looks to be more suitable. BMC FootPrints has 8.3 points for overall quality and 97% rating for user satisfaction; while Sellsy Helpdesk has 7.3 points for overall quality and 96% for user satisfaction. Similarly, you can also which software company is more credible by sending an email request to the two companies and see which one replies sooner. We know that not all companies have the time to scrutinize a large number of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Samanage, Freshdesk.
Software

BMC FootPrints

VS

Sellsy Helpdesk

VS

BMC FootPrints screenshot Sellsy Helpdesk screenshot
Pricing Details

Score

Our Score

8.3 ?

Our Score

7.3 ?

Client Experience

Client Experience

Client Experience

97% ?

Client Experience

96% ?

Cost

Cost

by quote

$44.90

Pricing Type

Pricing Type

Quote-based Monthly payment | Annual Subscription
Complete Review

Complete Review

Overview

Overview

BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Designed to be an all-in-one solution that combines help desk, CRM, inventory, and accounting to create a seamless pipeline of business operations.
Useful Links
Available Features

Available Features

BMC FootPrints FEATURES

  • Incident and problem management
  • Visualization and reporting
  • Knowledge management
  • Mobile access
  • Executive dashboards and business analytics
  • Strong user community

Sellsy Helpdesk FEATURES

  • Personalized email address
  • Quick ticket routing
  • Direct access to client data
  • Exchange notes
  • Seamless integration with Sellsy CRM
  • Integration with other Sellsy business modules
Available Integrations

Available Integrations

EasyVista offers integration with the following business systems and applications:

  • Bomgar
  • Cherwell Support
  • Flycast
  • Single Sign-On
  • Jalasoft
  • Gmail
  • Google Drive
  • Google Apps
  • Outlook
  • Dropbox
  • MailChimp
  • Simple Mail
  • PayPal
  • Stripe
  • Bluepaid
  • WordPress
  • Drupal
  • MailJet
  • Presta Shop
  • Joomla!
  • CRM
  • Invoicing
  • Teamwork
  • Purchases
  • Stocks
  • Point-of-sale
  • API to create the following:
    • connector
    • contact lists
    • data analysis
    • e-commerce
Contact No.

Contact No.

1‑855‑834‑7487 1.646.741.2180
Pricing Details

Pricing Details

Learn more about BMC FootPrints pricing Learn more about Sellsy Helpdesk pricing
Available Support

Available Support

Phone
Ticket Training
Phone
Ticket Training
Languages Supported

Languages Supported

International USA, UK, Canada, China, Germany, India, Japan
Types of Clients

Types of Clients

Small Business | Medium Business Small Business | Medium Business | Freelancers
Available Plans

Available Plans

Request a quote directly from BMC FootPrints to get more pricing details.

Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:

Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet  access included; Outlook/Gmail connector.

Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector

Module subscriptions

  • Helpdesk management ($15 per month)
  • CRM pipeline license ($10 per month/user)
  • Purchases and margins ($15 per month)
  • Expenses ($15 per month)
  • Project management ($20 per month)
  • Subscriptions management ($15 per month)
  • Inventory management ($20 per month)
  • Cash register license ($55 per month)
  • Bill hours ($15 per month/user)
Email Address

Email Address

education@bmc.com contact@sellsy.com
Company's Address

Company's Address

2103 CityWest Boulevard
Houston, Texas 77042
60 Broad Street Suite 3502, New York City - NY 10004 United States
Available Devices

Available Devices

Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Prominent Customers

Prominent Customers

Cisco, Marriot, Duke Energy CTM Inc., Metch Ltd., Infolab26, FMAU, Vaporissimo.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You don’t want simply a wide array of useful tools and scalable pricing packages from a reliable Help Desk Software. Almost as essential as main features is a top-notch customer support. You want to ensure that in a situation where you have any questions about BMC FootPrints or Sellsy Helpdesk, or you struggle with some problems, or maybe you’ll need to ask for a certain revision or functionality beneficial to your company you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are provided. It’s also a big plus if you can profit from individual training or at least a knowledge base you can use.