What is better Sellsy Helpdesk or ScreenConnect? Today’s firms require the most effective Help Desk Software product to keep on being competitive. On this page we help you with choosing the right service, by allowing you to compare Sellsy Helpdesk and ScreenConnect down to the very details of their individual offers.
You may as well examine our overall scoring values, which rate the software overall quality and performance. Sellsy Helpdesk got a 7.3 score, while ScreenConnect has a score of 9.0. Likewise, it is possible to compare their general user satisfaction rating: N/A% (Sellsy Helpdesk) against 96% (ScreenConnect). Don’t forget to choose the application that best addresses your top priorities, not the software with a lot of features.
People who are pressed for time or need a Help Desk Software advice from our team may want to take a look at these top choices for this year: Freshdesk, Salesforce Service Cloud, Zendesk.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Help Desk Software will be perfect enough to solve all the needs of a company. While core features of Sellsy Helpdesk and ScreenConnect are obviously a priority you should also carefully examine the integrations supported by a given app. In many cases you will already be working with various kinds of SaaS software in your company and it’s always better to opt for apps that integrate well with one another. With that approach you can ensure a reliable transfer of information between your teams and apps, which can considerably reduce time devoted to migrating between one software and the other.
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