What is better Sellsy Helpdesk or ScreenConnect? Getting the most effective Help Desk Software product is all about evaluating numerous solutions and identifying the top application for your specific needs. Our exclusive algorythm provides you with a fast look at the general rating of Sellsy Helpdesk and ScreenConnect. For total quality and performance, Sellsy Helpdesk scored 7.3, while ScreenConnect scored 9.0. On the other hand, for user satisfaction, Sellsy Helpdesk earned N/A%, while ScreenConnect earned 96%.
Below you can also verify their functionalities, terms, plans, etc. to see which application will be more suitable for your company. An important feature to check is if the software can toggle on/off restrictions on different types of users to limit the exposure of any critical company data.
In the event you have to quickly find the optimal Help Desk Software according to our experts we recommend you take a look at these services: Freshdesk, Zendesk, Salesforce Service Cloud.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In case you are still having second thoughts about which software will work best in your case it might be a good idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular a given solution is and how big is its online presence. For example, in case of Facebook Sellsy Helpdesk has 489 likes on their official profile while ScreenConnect profile is liked by 24487 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
![WORK[etc] CRM Alternative](https://s.financesonline.com/uploads/2019/08/WORKetc-logo2.png){kind=logo}
