What is better BMC FootPrints or ScreenConnect? Comparing products for the top Help Desk Software need not be difficult. On our review platform, it is possible to match BMC FootPrints and ScreenConnect and right away analyze their varying features. We allow you to examine their capabilities, supported devices, customer support, costs, terms, and more.
You can even examine their overall score (8.3 for BMC FootPrints vs. 9.0 for ScreenConnect) and overall customer satisfaction level (97% for BMC FootPrints vs. 96% for ScreenConnect). Take your time and assess your top options and see which one is best for your company. Similarly, you have to assess the vendor’s credibility; can they be relied upon and will they still be operating a few years from now?
Right now, the best services in our category are: .
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you are still having doubts about which software will be best in your case it might be a good idea to analyze each service’s social metrics. These metrics are quite often a way to see how popular each solution is and how large is its online presence. For example, in case of Facebook BMC FootPrints has 57065 likes on their official page while ScreenConnect profile is liked by 24487 users.
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