What is better Avatar Dialler or Five9? If you need to have a convenient way to learn which Customer Support Software product is better, our exclusive algorythm gives Avatar Dialler a score of 8.0 and Five9 a score of 8.6 for all round quality and performance. Furthermore, Avatar Dialler is rated at 100%, while Five9 is rated 91% for their user satisfaction level.
You can also evaluate their product details, such as features, tools, options, plans, costs, and others. Check if the application lets you to customize a few of its workflows to guarantee the software complements your own business processes.
Our team put a lot of effort to review all popular Call Center Software solutions offered out there, but among them these three caught our special attention: Zendesk, JustCall, Freshdesk Contact Center.
Avatar Dialler’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, or submit a demo request to examine the features.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
When you research different Customer Support Software services you shouldn’t simply look at their list of features and available pricing plans. Keep in mind the solution must be adjusted to your work processes and company so the more flexible their offer the better. Check what platforms are supported by Avatar Dialler and Five9 and be certain you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this might be a critical factor for many firms.
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