What is better Avatar Dialler or Vivantio? We are here to simplify the process of reviewing Customer Support Software products for you. In particular, on this page you can verify the overall performance of Avatar Dialler (8.0) and compare it with the overall performance of Vivantio (8.4). You can also match their overall user satisfaction rating: Avatar Dialler (100%) vs. Vivantio (93%).
Similarly, study their features in detail to determine which product can better address your company’s needs. Generally, any business app should allow you to immediately view the big picture, at the same time offering you easy access to the details.
Our team put a lot of effort to review all popular Call Center Software products that you can find out there, but among them these three caught our special attention: Zendesk, Freshdesk Contact Center, JustCall.
Avatar Dialler’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, or submit a demo request to examine the features.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Every time you compare various Customer Support Software solutions you shouldn’t only analyze their list of features and provided pricing packages. Keep in mind the software should be matching your requirements and company so the more flexible their offer the better. Explore which platforms are supported by Avatar Dialler and Vivantio and be certain you will get mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, because this could be a critical factor for many companies.
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