What is better AIChatbot or VCC Live? The perfect Customer Support Software is a service that can address your company’s unique demands. It is possible to determine which alternative is best suited for your business if you examine a wider range of products before you decide which one is the best.
For example, AIChatbot and VCC Live are scored at 8.5 and 8.4, respectively, for overall quality and performance. Similarly, AIChatbot and VCC Live have a user satisfaction rating of 96% and 98%, respectively, which reveals the general response they get from customers. Even better, get in touch with an existing client of the software and solicit their opinion about the application in question.
In case you you would like to quickly decide on the top Customer Support Software according to our review team we recommend you check out the following products: Freshdesk, Zendesk, Freshdesk Omni.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
In the event you continue having doubts about which solution will work best in your case it may be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular every solution is and how large is its online presence. For example, in case of Facebook AIChatbot has 9 likes on their official page while VCC Live profile is liked by 592 people.
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