What is better AIChatbot or Zendesk? There are many Customer Support Software products available for businesses these days. The best way to find out which product fits your needs best is to examine them side by side. For instance, here you can compare AIChatbot and Zendesk for their overall score (8.5 vs. 9.7, respectively) or their user satisfaction rating (96% vs. 98%, respectively).
Additionally, you can examine their capabilities and pricing conditions as well as other valuable data below. When matching products make sure you examine their corresponding capabilities and mark their distinctive elements to get a clearer picture of both deals. What is more remember to evaluate other factors such as security, backup, intuitiveness, and helpdesk support.
Those of you who want to save some time or want a Customer Support Software suggestion from our team may want to investigate these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you continue having second thoughts about which software will be best in your case it might be a sound idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular every service is and how big is its online presence. For instance AIChatbot Twitter account has currently 7 followers. At the same time Zendesk Twitter is followed by 75146 people.
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