What is better Acquire or Salesforce Live Agent? We are here to improve the whole process of contrasting Customer Support Software products for you. For instance, on this page you can check the overall performance of Acquire (8.5) and contrast it with the overall performance of Salesforce Live Agent (9.1). You can also match their overall user satisfaction rating: Acquire (99%) vs. Salesforce Live Agent (92%).
Similarly, research their services in detail to find out which product can better deal with your company’s requirements. Generally, any business solution should allow you to quickly view the big picture, at the same time allowing you quick access to the details.
If you need to quickly locate the top Customer Support Software according to our review team we suggest you take a look at these solutions: Freshdesk, Freshdesk Omni, Zendesk.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
Both Acquire and Salesforce Live Agent were tested by a team of reliable SaaS experts who conducted a thorough examination of all important aspects of each software. Their ultimate score was calculated with unique SmartScore model which provides a separate partial score to each element including: main functionalities, client support, mobile support, security, user satisfaction as well as reviews in other media. We realize useful features are not the only aspect crucial to a business so we make an effort to pay attention to all facets of a service before giving it a final score.
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