What is better Acquire or Zendesk Chat? If you need an efficient Customer Support Software product for your organization you have to take time to evaluate various alternatives. It doesn’t have to be difficult, and can be as easy as matching their traits in a table like the one below. You will also get a good idea how each product performs. As an example, on this page you can find Acquire’s overall score of 8.5 and compare it against Zendesk Chat’s score of 8.5; or Acquire’s user satisfaction level at 99% versus Zendesk Chat’s 100% satisfaction score.
The evaluation can help you see the pros and cons of each service, and decide which one suits you requirements better. On top of the main features, the software that’s simple to grasp and use is always the better choice.
Our team put a lot of effort to review all popular Customer Support Software solutions offered out there, but among them these three caught our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
If you are still having second thoughts about which product will work best in your case it might be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular a given solution is and how extensive is its online presence. For example Acquire Twitter account has currently 1448 followers. At the same time Zendesk Chat Twitter is followed by 5065 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
