Acquire
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Co-browsing software
- Extensions and plug-ins
- Instant file sharing
- Live call recording
- Live text chat
- Live video assistance
- Live voice call
- Screen sharing
- Speech to text
- Statistics and analytics
Pricing Info
Pricing Info
Acquire offers the following basic and enterprise pricing packages:
Basic Plan – Free
- 250 Customer profiles
- Chat messenger
- 1 Campaign and Trigger
- Facebook and Slack integration
- Send emails
- Offline form to capture details
Premium Plan – $35/agent/month or $25/agent/month (annual billing)
- Unlimited Customer Profiles
- Video & Voice chat
- Co-Browsing & Screensharing
- Complete Integrations
- Reporting
- Unlimited Campaigns & Triggers
Team Plan – $250/agent/month or $200/agent/month (annual billing)
- Additional agents – $40 per month per agent (annual billing) or $50 per month per agent (monthly billing)
- Includes 5 Agents & Premium Plan
- AI Chatbot with Knowledgebase
- Live Team Performance
- Mobile SDK (iOS & Android)
- Video & Voice Call Recording
- Team Analytics
Integrations
Integrations
Acquire integrates with the following business systems and applications:
- Microsoft Dynamic CRM
- Zoho
- Salesforce
- Hubspot
- Infusionsoft
- SugarCRM
- Zoho support
- Freshdesk
- Zendesk
- Zapier
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
Company Email
hello@acquire.io
Contact No.
Company's Address
Acquire, Inc
1067 Market Street, Suite 3005
San Francisco, CA 94103
USA
Acquire Comparisons
Popular Acquire Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Appearance customization
- Chat client (that customers use)
- Chat agent console / use of instant messengers (IM)
- Proactive chats & Triggers
- Offline mode
- Shortcuts / canned messages
- Create chat protocols
- Tracking & live analytics
- Internationalization
Pricing Info
Zendesk offers Chat as an add-on if purchasing support only, but they also come included in the Zendesk Suite.
Zendesk Support
Foundational Support Only –Starting at $19/month
Plans for Everyone
Suite Team – $49/agent/month (billed annually)
- Industry-leading ticketing system
- Messaging across web, mobile and social
- Email, voice, SMS, and live chat support
- Help center – SINGLE
- Easy-to-set up automations & workflows
- AI-powered automated answers – UP TO 50
- Unified agent workspace
- Routing based on agent status and capacity
- Reporting and analytics – PREBUILT
- Data and file storage – STANDARD
- 1,000+ apps and integrations – PREBUILT
- Robust APIs – STANDARD RATE LIMIT
- Online support from the Zendesk team
- Onboarding and adoption guidance
Suite Growth –$79/agent/month (billed annually)
- All Suite Team features, plus:
- Multilingual content
- CSAT surveys
- Custom reports & dashboard
Suite Professional – $99/agent/month (billed annually)
- All Suite Growth features, plus:
- Live agent activity dashboard – VIEWABLE
- Integrated community forums
- Private conversation threads
- Customizable and shareable dashboards
- Advanced voice capabilities
- Data Location Options
- HIPAA compliance
- Events Connector for Amazon Web Services
Plans for Enterprises
Suite Enterprise – $150/agent/month (billed annually)
- All the core elements needed for excellent customer support, plus
- Custom team roles and permissions
- Advanced knowledge management
- Customizable agent workspaces
- Customizable branding for web conversations
- Light access licenses – UP TO 1000
- Live data and external dashboard sharing
- Live agent activity dashboard – Customizable, agent capacity, plus live agent status drill-in
- Sandbox environment for change management
- Robust APIs – ENTERPRISE RATE LIMIT
- AI-powered triage and conversation insights – RETAIL ONLY
Additional enterprise-ready plans – from $215/agent/month (billed annually)
- Talk to Sales for further details
Integrations
Zendesk Chat supports integration with the following business systems and applications:
- Zendesk
- Google Analytics
- Salesforce
- Highrise
- Magento
- Shopify
- Tictail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTheChic, Zespoke, Indigo Car Hire, Hyundai, Creative, Philips
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zopim’s web chat software offers users with a huge advantage over their competition through its live chat support service.
Company Email
support@zopim.com
Company's Address
Zopim Technologies Pte Ltd
401 Commonwealth Drive
Haw Par Technocentre, #07-01
Singapore 149598
Zendesk Chat Comparisons
Popular Zendesk Chat Alternatives
If you are still having second thoughts about which product will work best in your case it might be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular a given solution is and how extensive is its online presence. For example Acquire Twitter account has currently 1448 followers. At the same time Zendesk Chat Twitter is followed by 5065 users.
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