What is better 3Clogic or Five9? Buying the ideal Customer Support Software product is all about assessing different solutions and determining the top software for your specific needs. Our proprietary system will give you a fast look at the general rating of 3Clogic and Five9. For overall quality and performance, 3Clogic scored 7.2, while Five9 scored 8.6. On the other hand, for user satisfaction, 3Clogic earned 80%, while Five9 earned 91%.
Below it's also possible to verify their characteristics, terms, plans, etc. to determine what application will be more appropriate for your situation. One critical element to evaluate is if the software lets you to toggle on/off permissions on various types of users to protect any confidential corporate data.
Our team put a lot of effort to review all popular Call Center Software products available on the market, but among them these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Please keep in mind that even though both 3Clogic and Five9 may have an outstanding range of features every product might be created for a different company size. If you are comparing features you may want to focus on a business size they are meant for. Certain functionalities might scale up well for big enterprises but if you run a small or medium company it’s often better to avoid paying for advanced features that you might never have a chance to use.
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