What is better Zendesk Chat or KnowledgeOwl? Getting the suitable Customer Support Software product is as simple as assessing the strong and low characteristics and terms offered by Zendesk Chat and KnowledgeOwl. Here you can also match their overall scores: 8.5 for Zendesk Chat vs. 8.0 for KnowledgeOwl. Or you can check their general user satisfaction rating, 100% for Zendesk Chat vs. 97% for KnowledgeOwl.
We suggest that you spend some time to study their differences and determine which one is the better option for your business. Likewise, keep in mind to consider your company’s or industry’s unique case, for instance, a multilingual software for a global team or a mobile platform to help you work in the field.
Right now, the most significant services in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
When you choose a service that you are sure will work best for your company you shouldn’t just pay attention to what experts have to say about it. Quite frequently individual experience with the service may change, depending on specific preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for each app to give you a reliable impression of how actual users of Zendesk Chat and KnowledgeOwl estimate their experience with the product. Our system is built around complex analysis of product mentions on other sites, social media as well as blogs, so you will get a complete and reliable picture of what other people think about each service. In this example Zendesk Chat has a total satisfaction rating at 100% while for KnowledgeOwl 97% of people express they had an enjoyable experience with it.
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