What is better KnowledgeOwl or Zendesk? If you wish to get a easy way to decide which Customer Support Software product is better, our proprietary system gives KnowledgeOwl a score of 8.0 and Zendesk a score of 9.7 for general quality and performance. At the same time, KnowledgeOwl is rated at 97%, while Zendesk is rated 98% for their user satisfaction level.
You can also compare their product details, such as functions, tools, options, plans, pricing, and others. Find out if the application allows you to customize a few of its workflows to guarantee the software complements your own business processes.
In the event you want to quickly identify the best Customer Support Software according to our review team we recommend you examine these solutions: Freshdesk, Freshdesk Omni, Zendesk.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you continue having second thoughts about which product will be best for your company it might be a good idea to examine each service’s social metrics. These metrics are usually an indicator of how popular each software is and how big is its online presence. For instance, in case of Facebook KnowledgeOwl has 19 likes on their official profile while Zendesk profile is liked by 82676 users.
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