What is better KnowledgeOwl or Salesforce Service Cloud? To ensure that you get the most useful and productive Customer Support Software for your business, you have to compare products available on the market. For instance, here you can match KnowledgeOwl’s overall score of 8.0 against Salesforce Service Cloud’s score of 9.6. You can even review their general user satisfaction: KnowledgeOwl (97%) vs. Salesforce Service Cloud (97%).
Moreover, you can evaluate their good and bad points feature by feature, including their contract conditions and pricing. By comparing products you are improving your chances to pick the right software for your needs. Of course you should know your specific needs to realize which solution matches those needs.
In case you you need to quickly identify the top Customer Support Software according to our review team we advise you take a look at these products: Zendesk, Freshdesk Omni, Freshdesk.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
When you choose a solution that you think will be an actual asset for your team you shouldn’t just focus on what experts have to say about it. Quite frequently individual experience with the software will vary, depending on specific goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every product to give you a reliable impression of how actual users of KnowledgeOwl and Salesforce Service Cloud rate their contact with the product. Our algorithm is built around complex analysis of product appearances on other websites, social networks as well as blogs, so you will get a complete and reliable picture of what other clients think about each solution. In this example KnowledgeOwl has a total satisfaction rating at 97% while for Salesforce Service Cloud 97% of people claim they had a positive experience with it.
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