What is better YakoVoice or Five9? A good way to choose the right Customer Support Software product for your company is to compare the solutions against each other. Here you can compare YakoVoice and Five9 and see their functions compared contrastively to help you choose which one is the superior product.
Likewise, you can examine their overall ratings, such as: overall score (YakoVoice: 8.0 vs. Five9: 8.6) and user satisfaction (YakoVoice: N/A% vs. Five9: 91%). Examine their distinctive features and similarities and find out which one outperforms the other. Likewise, think about how your business will look like in the future; will your business outgrow the app in the next couple of years?
We realize that not all people have the time to scrutinize dozens of different services, so we created a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Both YakoVoice and Five9 were tested by a panel of reliable B2B experts who conducted a full study of all key aspects of each service. Their ultimate score was prepared by means of unique SmartScore algorithm which gives a separate partial score to every element including: main features, customer support, mobile support, security, user satisfaction and media presence. We realize useful features are not the only aspect crucial to a company so we do our best to pay attention to all sides of a service before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
